Content Advisors and Presenters


2011 Roadshow Speakers and Content Advisors                   Last updated 4/21/2011 (Further Announcements to Come)

These are just a few of the respected people who are routinely a voice of experience and ideas around the world. As talented IT Professional consultants and industry experts they are participating here as presenters who practice what they preach in this SMB industry segment. You may have found them in discussions on the web, and who are investing energy to build value into this roadshow. Come meet them in person! 

We are adding full professional biographic details below as quickly as we can compile and format the highlight information to give you a greater sense of the depth of experience represented in our session content and presentation team.


Amy Babinchak
Harbor Computer Services, Third Tier
Royal Oak, MI, USA
IT Pro Group:  Southeast Michigan SMB IT Pro Group
"Over 15 years in the Industry"

  • SMB 150
  • SBSC Advisory Member
  • Usergroup Leader

Bio Statement:
President of Harbor Computer Services, an IT company specializing in small and medium business and Managing Partner of Third Tier which provides advanced support services to IT professionals. Amy is a leader in the IT field currently serving as an SBS-MVP, on the SBSC Advisory Council and is a reciepent of the SMB 150 award.

Harbor has won numerous service awards over the years including: Microsoft SBSC partner of the year, Best of Michigan in IT, and VAR Growth. They focus on providing great technical expertise with the best service around in the sub-100 user space.

Third Tier provides IT support services by ticket and provides micro-staffing to IT firms exclusively. They allow small IT firms to gain the high skill technical staff with out the 6 figure price tag. They Tier also presents technical training events known as the Brain Explosion.


Steve Banks
Banks Consulting Northwest Inc.
Port Orchard, WA, USA
IT Pro Group:  Puget Sound Small Business Server User Group (PSSBS)
"12 years in the Industry"

  • Microsoft SBS-MVP
  • Founder/President, Puget Sound Small Business Server User Group (PSSBS)
  • Co-Author, Advanced Windows Small Business Server 2003 Best Practices
  • Microsoft Certified Professional
  • Microsoft Small Business Specialist
  • Certified SonicWALL Security Administrator

Bio Statement:

With over seventeen years in computer technology fields, founder of the Puget Sound Small Business Server User Group and President of Banks Consulting Northwest Inc., Steve is a speaker, author and consultant focusing on the small business space and Windows Small Business Server.

Steve has collaborated with Microsoft, Forbes and Hewlett-Packard on white papers and case studies focusing on TechNet, Small Business Server 2000 and Windows Small Business Server 2003.


Susan Bradley
Fresno, CA, USA
IT Pro Group:  SMBTN
"Over 20 years in the Industry"

  • GSEC and MCP
  • SBSC

Bio Statement:

Susan’s first disaster was when she typed in del *.* at the root of the C: drive on the company’s one and only IBM 8088 computer. After she thought “Oh @#$$#!” she learned her lesson of multiple ways to backup. Her blog at even is backed up religously.


Mark Crall
StorageCraft Coperation
Charlotte, NC
IT Pro Group:  Charlotte SBS Group
"Over 14 years in the Industry"

  • Founder Charlotte SBS Group
  • Former Carolina IT Pro Group IT Director
  • Past SMBTN Chapter President
  • MCP
  • SBSC US and Global Advisory Board
  • SMB 150 2011 & 2012
  • 2011 CRN Channel Chief

Bio Statement:
Mark Crall is a veteran business executive with 14 years of experience in the computer, software and services industry. From running his own successful IT Services company, to managing the business development and channel community programs for a large SaaS company.

In 2011 and 2012 Mark was named one of the top 150 most influential people in IT SMB by, and separately honored as one of CRN Magazine’s 2011 Channel Chiefs. He has also been tapped as both an expert panelists and keynote speaker at scores of live and broadcast industry events.

In his decade-plus involvement in the Channel, Mark has personally engaged with a veritable who’s-who roster of major vendors, distributors and channel partners, with an army of personal contacts throughout the IT industry. This network, combined with Mark’s passion for collaborative ventures, gives him a unique capability to create communities, develop channels, and form strategic alliances.


• Channel Development
• Community Development
• Managed IT Services Business Management
• Virtualization Technologies
• SaaS Distribution


Calvin McLennan
McLennan Technologies
Toronto, Ontario, Cananda
IT Pro Group:  SBS2K Yahoo Group
"20 years in the Industry"

  • MCP
  • SBSC
  • Moderator SBS2K Yahoo Forum

Bio Statement:

Calvin is an independent Consultant on Small Business networking in the Toronto area. Two cross-Canada trips with Jeff Middleton sponsored by Microsoft and HP have allowed tremendous opportunities to interface with Partners and User Groups. While support of clients is still a priority – assistance to MS partners on SBS deployments and SWING events have rounded out his days! Ask The Experts booths at Microsoft sessions bring great satisfaction as well. What is left gets consumed by his SBS-MVP buddies – since 2003!


Eriq Oliver Neale
EON Consulting, LLC
Denton, TX, USA
"25 years in the Industry"

  • MCSE

Bio Statement:
Eriq Oliver Neale is an author/speaker/musician/consultant who plies his craft supporting technology for small businesses. President and founder of EON Consulting in Denton, Texas, Eriq was the lead author of Microsoft Small Business Server 2003 Unleashed. He specializes in cross-platform integration in small business networks, and consults with IT professionals around the globe. Eriq has been honored to be included in both of the first SMB Top 150 awards.


Dave Nickason
Dibble & Miller, P.C.
Rochester, NY, USA
"15 years in the Industry"


Bio Statement:

Small business IT pro since 1992. I have been using and supporting SBS since 1998, including active participation in the Microsoft SBS newsgroups.


Karl Palachuk
Great Little Book Publishing Co., Inc.
IT Pro Group:  Sacramento SMB IT Pros
"17 years in the Industry"

  • SBSC Partner Advisory Group
  • Founder, President Sacramento SBTUG
  • Author, Relax Focus Succeed®
  • Author, Service Agreements for SMB Consultants
  • Author, SAN Primer for SMB
  • Author, Network Documentation Workbook
  • MCSE, SBSC, Certified Partner
  • Microsoft Hands on Lab Instructor (for SBSC)

Bio Statement:
Karl owns three businesses: KPEnterprises Business Consulting, Inc. is his technology consulting firm. It has been around and profitable since 1995. Great Little Book Publishing Co., Inc. is a small press book publishing company. And Relax Focus Succeed® provides training, seminars, and a free monthly newsletter to help people balance their personal and professional lives and be more successful in both.

Karl has providing training and advice to consultants across the United States and Europe. He is a regular presenter at SMB-focused technology conferences, including SMB Nation, SMBTN, Microsoft Worldwide Partner Conference, and the SBS Migration/IT Pro conference this year.


Marina Roos
Roos ComputerWorks
Rotterdam, The Netherlands
"Over 23 years in the Industry"


Bio Statement:
Marina Roos, SBS MVP and woman extraordinaire has been providing training in the IT space since 1989. Her background started in technical engineering, where she got bitten by the computer bug when encountering Lantastic and Novell networks. When Small Business Server first debut she was instantly hooked. She was awarded SBS MVP status in 2004. Having a knack for fixing all bugs, she quickly became known as the “BugLady”. She joined forces with Mariëtte Knap managing and answering all questions SBS on Now known as the Magical M&M’s, Marina & Mariette specialized in remote SBS support. In December 2005 Eriq Neale (aka MacGuru) joined the remote support team.

Soon after the site retired in 2010, Jeff Middleton invited Marina to join the global support team on In addition to tapping her practical experience, this also has lead to an expanded time-zone coverage for a range of services provided to EMEA. Being based in Europe, Marina's support provides Swing Migration projects for European and East coast US customers for both standard and real-time support. She also speaks at local IT events, and is active in the global online SMB community.

In 2011 she was responsible for organising the European leg of the SMB MVP Community Roadshow where she also was a speaker.


Kevin Royalty
Total Care Computer Consulting, LLC
Hebron, KY, USA
Kevin Royalty
IT Pro Group:  Cincinnati Networking Professionals’ Association
"Over 25 years in the Industry"

  • SBS MVP (8 years)
  • Past-President for Cincinnati Networking Professionals’ Association (Approx 500 members)
  • President of the Cincinnati SBS Users Group (approx 100 members)
  • MCSE 2000/2003
  • SMB 150 Worldwide IT Channel Influencer

Bio Statement:
Since 1986, Kevin has been satisfying the needs of clients as an IT professional. He is a Computer Science graduate, Microsoft Certified Systems Engineer, and is certified by Microsoft for support of their Small Business Server products.
He is the Managing Partner of Total Care Computer Consulting, a leading Cincinnati-based consulting firm that serves the IT needs of small and medium businesses in Ohio, Kentucky and Indiana. Since 1986, he’s held programming and network engineering positions in large companies including but not limited to Chiquita Brands, Computer Sciences Corp, Kroger, Anthem, Nationwide, and Great American Insurance. He currently serves as President of the International Association of Microsoft Channel Partners – Cincinnati Chapter (, President Emeritus of Cincinnati Network Professional Association (; President of the Cincinnati Small Business Server Users Group; Member Emeritus of Microsoft’s Small Business Specialist Advisory Board; Board Member Emeritus of the Information Technology Advisory Team for the Northern Kentucky Chamber of Commerce and CincyTechUSA. Eight year member of Business Network International.

He has been recognized by Microsoft as a leading expert on their influential Small Business Server product line for the 8th year. The “Most Valuable Professional” (MVP) designation is a rare honor that is bestowed on a small number of people each year worldwide. It recognizes product expertise, community leadership, and willingness to help others. He is a nationally known Small Business Server expert, author, and regular speaker at industry conferences throughout the United States.

He has also been named to the 2012 SMB 150 Worldwide IT Channel Influencers at


Chris Rue
Black Warrior Technology, LLC
Northport, AL, USA
IT Pro Group:  AlabamaSMB
"13 years in the Industry"

  • MCSE
  • Small Business Specialist
  • MVP - Small Business Server
  • Founder & Leader, AlabamaSMB

Bio Statement:

Chris Rue owns Black Warrior Technology, LLC, a solutions provider specializing in mobile device integration, deployment and management located in West Alabama. A Microsoft Certified Systems Engineer since 1997, Chris received Microsoft's Most Valuable Professional award for Small Business Server in 2007 and 2008.

Chris currently serves as co-chair of the West Alabama Chamber of Commerce Technology Advisory Council, and is a member of the 2007-2008 class of Leadership Tuscaloosa.

In 2008, Chris chaired the inaugural West Alabama E-Cycling Day, which collected over 170,000 pounds of e-waste for safe and responsible reclamation.

Chris regularly blogs on mobility at


George Sierchio
Action Business Partners, Inc.
Parsippany, NJ, USA
"14 years in the Industry"

  • Author, Build Your Own Business, Don’t Be Your Own Boss
  • Guest Contributor, How to Sell Your Privately Owned Company (2009 Ed)
  • Guest Contributor, Uncensored Sales Strategies
  • Business Speak Track Chair, SMB Nation East 2009
  • Content Provider, ChannelPro Magazine
  • Content Provider, SMB PC Magazine

Bio Statement:

Guest lecturer for entrepreneurship, business finance, and negotiations courses including:

  • Rutgers University

  • Seton Hall

  • Farleigh Dickinson University

After owning several successful technology consulting businesses for 11 years, George founded Action Business Partners, Inc. in 2003 to tackle the needs of MSP, VAR, & project consulting business owners. His focus is on making these business owners into true entrepreneurs by structuring their companies for maximized profits now, the ability to grow rapidly in any economic condition and adding business value to reach an exit strategy of profitable retirement in the future.

Besides his coaching/advisory work to technology business owners George is a frequent speaker in the SMB IT community, guest university lecturer, author and a recurring contributor to a variety of publications on business building topics.


Kerry Brown
KDB Systems
Squamish, BC, Canada
"30 years in the Industry"

  • Microsoft Windows Expert-IT Pro MVP
  • Inside Edge Knowledge Industry Association – Vice Chair
  • Canadian Internet Registration Authority – director, chair Technical Oversight Committee

Bio Statement:

Kerry is known as a speaker, consultant, and expert on IT for SMB, Windows Vista, and Windows 7. Kerry is the founder and owner of KDB Systems, a firm specializing in network design, implementation, and administration for small businesses. He has served on the board of directors of the Canadian Internet Registration Authority since September 2008. CIRA manages the .CA ccTLD on behalf of the Canadian public. Kerry is also a founding board member of the Inside Edge Knowledge Industry Association an organization that represents the knowledge based industry in the Sea to Sky Corridor of BC, Canada.

Kerry has spoken at user group and Microsoft Canada events on all aspects of Microsoft technology. He received the Microsoft Windows Desktop Experience MVP award in the past four years since 2009. In his spare time Kerry runs a web forum,, to help users of Windows Vista and Windows 7.


Dave Sobel
Evolve Technologies
Fairfax, VA, USA
"15 years in the Industry"

  • Author, “Virtualization: Defined. A Primer for the SMB Consultant”
  • Virtualization MVP
  • HTG Facilitator for UK/Ireland based HTG11
  • Washington DC SBS User Group co-lead
  • Columnist, ChannelInsider
  • Advisory Board,

Bio Statement:

Dave Sobel is the founder and CEO of Evolve Technologies, a consulting firm that provides information technology (IT) and computer networking services to the small business, faith-based and nonprofit communities in Washington D.C., Maryland and Virginia. Evolve Technologies has earned several industry awards including the Microsoft Mid-Atlantic Region Partner Excellence Award for Customer Satisfaction for Second Quarter 2007, and the MSPmentor 100 and 250.

Sobel has spoken at a wide variety of industry events including the Microsoft Worldwide Partner Conference, SMB Summit and SMB Nation. He is a facilitator for Heartland Technology Groups (HTG) HTG11, and an active peer group member of HTG5. Sobel holds a bachelor’s degree in Computer Science from the College of William and Mary.


Oliver Sommer
Trinity Computer
"0 years in the Industry"

  • MCTS
  • MCSE
  • MCP I
  • MCP

Bio Statement:

Oliver is the CEO of Trinity Computer an IT consulting company in Germany focused on SMB customers. For most of their smaller customers they are the full service provider for all IT related concerns. Oliver founded his company as Trinity Computer Systeme GbR in 1995.

Oliver is known as a high rated speaker on national and international IT conferences speaking about SBS and EBS related topics as a technical speaker.


Mitch Garvis
SWMI Consulting Group
Oakville, Ontario, Canada
"Over 10 years in the Industry"

  • Virtual Partner Technology Advisor, Microsoft Canada
  • Microsoft MVP: Windows Expert (IT Pro)
  • Microsoft Certified Trainer
  • Charter Member, Springboard Technical Experts Panel (STEP)
  • President Emeritus, IT Professionals Community of Greater Toronto
  • President Emeritus, Montreal IT Professionals Community

Bio Statement:
Mitch Garvis is a Renaissance Man of the IT world. Aside from being a partner with SWMI Consulting Group, he is a Virtual Partner Technology Advisor for Microsoft Canada and has contributed to numerous certification exams and courses for Microsoft Learning. He seems to collect certifications, and trains on a variety of topics including Private Cloud (System Center), server virtualization, desktop deployment, and security. We think that parts of Windows 7 really were his idea. You can read his blog at, or follow him on Twitter as @MGarvis. He makes his home outside Toronto where he has one wife, two kids, two dogs, and two minutes to himself per day.


Ryan Spillane
Correct Solutions
Sydney, NSW, Australia
IT Pro Group:  Sydney SMB IT Pro Group
"11 years in the Industry"

  • MCP
  • SBSC
  • Cert. Accounting

Bio Statement:

Managing Director and Major Shareholder in Correct Solutions, a Microsoft Certified Partner and MSP in Sydney Australia. While still heavily technical, and having been deploying the Small Business Server product since v4.0, his focus is on the business side of clients issues and on getting the best business benefits from the technology.


Dana Epp
Scorpion Software Corp.
Chilliwack, BC, Canada
"15 years in the Industry"

  • Windows Security MVP

Bio Statement:
Founder and computer security software architect of Scorpion Software, Dana enjoys sharing his experience and expertise in information security for small business through speaking, university lectures and writing.


Andy Goodman
DownHome Computers
Winston Salem, NC, USA
IT Pro Group:  Triad SBS Group
"Over 20 years in the Industry"

  • Group Leader / SMBTN Chapter Leader
  • SBSC
  • Author
  • Community Builder
  • SMB 150 Influencer

Bio Statement:
Andy has been involved with the computer industry since the mid 1970’s. He joined the management team here at in the Fall of 2011.

He still owns and operates DownHome Computers (albeit in a scaled down version), an SMB consultancy in Winston Salem, NC, USA focused on Small Business IT solutions.

Andy has been involved with SBS since the early days of 4.0 in 1997. Along with hosting the SBS Forums on MCP Magazine. In his spare time he writes how-to articles for a number of e-zines as well as his own site

Andy has been involved since the early 90’s with the user group community sitting on the boards of groups such as Bay Area NT Group, NT Engineering Association, Silicon Valley Computer Society to name a few on the west coast. As the founding father of the Triad SBS Group of consultants group focused on SBS in North Carolina, his contribution to more than a handful of east coasts groups keeps him almost as busy offline as he is in the online professional community.


Dean Calvert
Calvert Technologies
Adelaide, SA, Australia
"0 years in the Industry"

  • MCP
  • SBSC
  • Microsoft Gold Certified Partner
  • President Adelaide SMBiT Pro group

Bio Statement:

Dean Calvert is owner and Managing Director of Adelaide based Calvert Technologies (, a Microsoft Gold Certified Partner and South Australia’s first Small Business Specialist. For 15 years Calvert Technologies have been Adelaide's leading provider of SMB IT solutions and services.
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As a speaker, Dean has presented at SMB Nation (Seattle & Redmond), SBSmigration IT Pro Conference (New Orleans), Microsoft ANZ Partner Conference (Sunshine Coast), Microsoft Worldwide Partner Conference (Boston & Denver), TechEd (Gold Coast & Sydney) and often works with Microsoft to present at partner and customer events throughout Australia. Also among his credits as contributing editor and author for several books, Dean was active in development with “SBS 2008 Unleashed” from SAMS Publishing. In October 2004 Dean was awarded as a Microsoft MVP (SBS).

Dean is extremely fortunate to be the husband of Vivienne and father of Reece & Brittany, who regularly pull him away from his c


Ofer Shimrat
Soundoff Computing Corporation
San Diego, CA USA
"19 years in the Industry"

  • MCPS
  • SBSC
  • BSIT
  • Symantec Forums Section Leader
  • SDSBSUG Group Leader
  • AUGSD Group Leader

Bio Statement:
Ofer Shimrat is founder and CEO of Soundoff Computing Corporation. Originally a database application developer by trade, Ofer Shimrat brings the Software Development Life Cycle and database methodology approaches to network implementations - thereby ensuring the best possible short-term deployment and long-term customer satisfaction. Ofer Shimrat passionately combines his practical experience as a thrice business owner with Best Practices garnered from database experience in providing SMB organizations with needs analysis, business logistics, process management, IT infrastructure and proactive maintenance. In addition Ofer Shimrat regularly presents, trains, mentors, writes and contributes technical content for a variety of organizations, clients, user groups and publications.


Jessica DeVita
2118 Wilshire Blvd. #182, Santa Monica, CA 90403
IT Pro Group:  Pac IT Pros

Bio Statement:
Jessica DeVita is the President of UberGeekGirl, Inc., a boutique IT consulting firm in Santa Monica, CA, since 2005. She is a Microsoft MVP in the Windows IT Pro category. With her natural Midwestern knack for hard work and discretion, she makes technology easier and more productive for businesses and celebs alike. Her and her staff juggle the requests of celebrity and VIP clients, carefully balancing their technology whims with compassion and grace. When not simplifying electronic life, Jessica goes hiking with her physicist husband and three wonderful sons.


Jeff Middleton
New Orleans, LA USA
"Over 25 years in the Industry"

  • SBS-MVP (1999 - 2012)

Bio Statement:
Jeff Middleton is Founder of, and hosts the IT Pro Conference events as part of a community eduction based effort of peers in the industry.

He is well recognized worldwide in Microsoft Small Business Server (SBS) community, known as a speaker, author, advisor, and technical community leader. Microsoft has awarded him each year since 1999 with the prestigious Small Business Server “Most Valuable Professional” recognition.

Based upon 20 years of experience as a consultant and system integrator in small business and vertical market applications, he’s operated his own business located in New Orleans since 1990. Jeff’s name is now synonymous with “Swing Migration”, the worldwide SMB consultant’s choice of methodology for SBS Server replacement. He founded in 2004 providing a technical mentor and training product as a project consultant to consultants. His work is both published and cited in books and trade journals.


Larry Struckmeyer
Freedom Computer Systems, Inc.
3039 Goodwater Street
"27 years in the Industry"


Cliff Galiher
Common Ground, Third Tier
"Over 15 years in the Industry"

  • Microsoft MVP - Small Business Server

Bio Statement:
Cliff started his I.T. career providing support through retail channels and quickly carved out niche for providing customized solutions for small businesses on a tight budget. Building upon that reputation, he left retail to provide I.T. consulting services across western Montana while constantly pursuing more knowledge across a breadth and depth of current and emerging technologies.

Today Cliff can usually be found in Missoula, Montana supporting his local clients, offering advanced support through Third Tier, or participating in online communities and offering the knowledge he has acquired to other I.T pros in need of assistance.

When he doesn't have his nose in a computer book, magazine, in front of a monitor supporting a client, or otherwise pursuing new knowedge, you might find him on a golf course, floating a river, or running a weekly local trivia contest at a local pub, or enjoying the many other benefits that living on Montana provides.